Dept.
of Agriculture, Trade and Consumer Protection Protecting Wisconsin Consumers for 75 years
Contact Glen Loyd (608) 224-5007 Cell: 516 3702
Dept.
of Agriculture, Trade and Consumer Protection
Protecting Wisconsin Consumers for 75 years
Contact Glen Loyd (608) 224-5007 Cell: 516 3702
Basement
waterproofing can leave leaks
A leaky
basement is one of the most frustrating problems a homeowner can face, but
expensive waterproofing isn't always the answer.
Water problems are often difficult and costly to correct. Services offered to some consumers have been ineffective or inadequate for the correction of basement water problems. Guarantees given by some contractors are vague and confusing.
Due to the abuses of these services, Wisconsin has an unfair trade practice code that protects consumers by regulating basement-waterproofing practices.
Under this code, waterproofers who sell services are required to do the following:
Provide you with a "seller's analysis" which describes the water problem and the specific methods and material to be used in correcting it before finalizing any contract.
Provide all guarantees in writing. Read these guarantees carefully because many exclude common conditions, such as dampness on basement walls.
Have experience in basement waterproofing and use effective basement waterproofing methods before they can advertise their services.
Basement waterproofing services using the pressure pumping method can be sold only if the need or effectiveness of this method is established by the waterproofing company and verified by an engineer's analysis.
If you decide to
use a basement waterproofing service, make sure the provider complies with all
the requirements above.
If you
believe a waterproofer has violated any of these regulations, you have a
remedy. In Wisconsin, you can go to court and ask to recover double the amount
of any money lost, plus court costs and attorney fees. Contact your attorney to
discuss this private remedy in your situation.
To get a copy of state regulations concerning basement waterproofing, or for more information contact, the toll free hotline of the Department of Agriculture, Trade and Consumer Protection: 1-800-422-7128.#